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Credential theft is one of the most common ways attackers get into business systems. It rarely starts with someone “hacking the firewall”. More often, it starts with a stolen username and password, then the attacker logs in like a normal user. This matters for UK SMEs because stolen logins often look like routine activity. If nobody spots the signs, an attacker can quietly read emails, access files, change payment details, or set up forwarding rules that keep the breach going