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If you have ever heard your IT person sigh at the words "VPN ticket", you already know the gist of this article. The VPN was the workhorse that kept businesses running when offices shut in 2020, and for that it deserves some thanks. The problem is that it has aged badly. What was a quick fix has turned into a daily source of slow connections, dropped sessions, security worry and support tickets, and a growing number of UK businesses have quietly moved on to something better.