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There is a worry sitting under a lot of conversations about AI at work, usually unspoken: if the software can write the email, draft the report and sketch the analysis, what is left for the experienced, expensive people who used to do that? The honest answer, backed by how this is actually playing out across function after function, is reassuring. AI is very good at producing first drafts and very poor at making the calls that matter. That combination does not shrink the valu

The loudest conversation about AI at work is the wrong one. It asks which jobs the technology will take, which sets everyone on edge and pushes businesses towards a goal that mostly disappoints: using AI to do the same work with fewer people. There is a better question, and the companies getting real value from AI are the ones asking it. Not "which employees can we replace?" but "which broken, slow, repetitive processes can we hand to a machine, so our people are free to do t